Bucharest
car hire

Search for car hire

Pick up location

Drop off location

Pick up and drop off dates

Pick up date

Drop off date

Driver residence

Age

surprice romania - bucharest airport car hire companies

surprice romania depot information

Surprice Romania Rental Terms for travel between 30-Apr-2019 and 31-Dec-2024

General Terms:

When pick-up all renters must provide a valid EU or International Driving License, issued at least one year before the rental on their name, a valid passport or ID (if it’s written in Roman Alphabet) and a credit card issued on their name.

The mentioned car types are indicative only.

Rates are calculated on the basis of collection/return to the same rental location.

Rental days are calculated on a 24-Hour basis from the vehicle pick up. For delayed drop-offs after the two hours of the gross period, the renter will be charged an additional day.

Partially used vouchers are not refundable.

 

 

Included in our rate:

  • Theft Insurance. This cover is only valid if you stick to the terms of the rental agreement.
  • Fire Insurance. This cover is only valid if you stick to the terms of the rental agreement.
  • Third party’s liability. The maximum limit for personal injury 6.000.000 euro and for property up to 1.220.000 euro per event.
  • C.D.W. Insurance, with deductible amount shown in the table below
  •  24-Hours road assistance in the territory of Romania.
  • 24-Hours emergency phone assistance.
  • Unlimited Kilometers
  • Road Licensing Fee
  • Airport surcharge
  • Deliveries/ Collections at the airport are free of charge.
  • Change of car in case of breakdown is subject of availability and if you stick to the terms of the rental agreement.
  • Winter tires mandatory between 1st November - 31st March and are free of charge.
  • VAT included.

 

 

 

Your Rental excludes:

 

  • Fines, toll fees & parking charges
  • Administration fees for fines 15 euro (VAT included)
  • Administration fee for damage 50 euro (VAT included)
  • Key loss, documents loss
  • Damages to tires, tire rims, glass, rear window mirrors, clutch, vehicle interior, flat tires, vehicle underside.

 

 

One-way rentals:

One-way rental is available under request and with an extra fee. International one-way rentals: Are not available.

Service will not be given for any unconfirmed reservation.

If you drop- off the car at a location other than the one originally agreed, you will incur a 'Penalty' of 150 euro from the car hire company.

 

The price for the one-way rentals is mentioned in the bellow table:

 

 

One Way rent fee:

 

Location

Bucharest

Constanta

Bacau

Cluj

Timisoara

Brasov

Bucharest

Free

90

90

100

250

70

Constanta

90

Free

190

190

280

120

Bacau

90

120

Free

100

190

70

Cluj

100

250

120

Free

120

120

Baia Mare

190

190

150

70

120

120

Timisoara

200

250

250

120

Free

200

Brasov

70

120

70

120

200

Free

 

 

Cross-Border policy:

Travel outside the country must be noted & confirmed at time of booking or at least 5 days prior to commencement of the rental period. The fee for cross border is 95 euro per border (VAT included). The cross border is allowed on the following countries : Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Denmark, Spain, Estonia, France, Finland, Greece, Hungary, Croatia, Italy, Ireland, Luxemburg, Lithuania, Latvia, Malta, Norway, Holland, Portugal, Poland, Slovakia, Slovenia. It is not allowed to cross border in Moldavia, Russia, Ukraine, Bosnia And Herzegovina, Belarus, Israel, Iran, Morocco, Tunisia and Turkey.

A written permission issued from Surprice Branch is mandatory to cross the borders. Assistance in case of breakdown it is not available for cross-border.

 

 

Vehicle Group/Model Conditions

 

We are unable to guarantee a particular make, model or fuel type. The car shown on your voucher is for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost). If at time of pick-up, it becomes impossible to provide your booked car as shown on your voucher due to breakdown or an accident, a similar or upgraded car will be provided.

 

 

Insurance:

All Vehicles are provided with CDW (Collision damage waiver) and TP (theft protection) in and outside Romania. We also offer FDW (full damage waiver) for a price between 9-35 euro/day depending on the car group. The price is mentioned in the table below. Please check the agreement before you take the rented car for exact exclusions and take in consideration that some options can be provided locally in order to reduce your risks.

This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g. windows, wheels, interior or undercarriage), or charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices or personal belongings). Also, for this cover, police report is mandatory for any accident or damage in order the renter to be covered.

Not covered by any insurance collision damage caused by alcohol or drug, or abuse as well as traffic law Violations, driving the car off road or other unpaved roads. Also, this insurance doesn’t cover in case that the driver it is not mentioned in the contract. In case the terms and conditions are not respected the main driver will be fully responsible for the entire damage to the car.

 

For the security of the car we will require also a security deposit for each car category:

 

GROUP

CDW Excess

FDW Price/day

Security Deposit

Deposit for the FDW customers

A

€ 1100

€ 9

€ 500

550

B

€ 1200

€ 9

€ 600

600

C

€ 1200

€ 9

€ 700

600

D

€ 1,500

€ 10

€ 800

750

D1

€ 1,500

€ 12

€ 900

750

E

€ 1,500

€ 12

€ 900

750

F

€ 1,500

€ 12

€ 900

750

 

G2

€ 1,900

€ 20

€ 950

800

G1

€ 1,900

€ 20

€ 950

800

H

€ 1,500

€ 18

€ 950

750

I

€ 1,900

€ 25

€ 950

800

 

 

Services with extra charge (VAT included):

 

- Additional driver: 3.75 euro per day with a maximum of 60 euro/rental

  • Deliveries/Collections are free of charge from Monday to Sunday 24 hours
  • Baby seat or Child seat: 5.5 euro per day maximum 60 euro/rental. Cost of losing 85 euro
  • Snow Chains: 10 euro per day
  • GPS: 5 euro per day maximum 50 euro/rental
  • Wi-fi: 6.5 euro/day maximum 80 euro/rental
  • Administration fee for fines: 15 euro/fine
  • Administration fee for damage: 50 euro
  • Cleaning Fee: The car hire company will charge you if the car needs more than a reasonable amount of cleaning after your rental. The fee is between 20 - 150 euro.
  • Hotel / address delivery in Bucharest, Cluj, Baia Mare,Bacau: 25 euro
  • Wash charge: 15 euro, if the car needs to be washed in order to be checked.

 

 

Fuel Policy

Vehicles will be provided with an amount of fuel, and they have to be returned with the same amount. Clients must return the vehicle with the same amount of fuel otherwise a refueling charge will be applied. Administrative cost for missing fuel is 15 euro (VAT included) + the fuel at pomp price.

 

Drivers age:

Minimum Age for rental is 21 and the maximum 74. The minimum driver experience is one year.

For the clients between 19-21 years there will be a charge of 10 euro/day. Age related charges and restrictions will apply to all additional drivers.

 

Forms of payment:

 

The main driver must be in possession of a Credit Card in their own name when picking up the car. The Card must have enough available funds to cover the excess / deposit amount which will be blocked on the Card for the duration of the rental and returned in maximum 30 days after the drop-off. The Card will also be required to pay for local fees, extra equipment and anything purchased additionally at the car hire counter.

Cash and Debit cards are not accepted.

 

Accepted Credit Cards: Visa and Mastercard.

This company will not accept prepaid, recharge or virtual credit cards – or any card on which

the relevant characters are not raised (‘embossed’).

Visa Dankort and American Express cards are not accepted.

 

No Show

If the customer is late more than 2 hours the reservation will be considered no show, except in case the customer contacts and informs about a possible delay.

After that the reservation and the price depends on the car availability.

The car hire company reserves the right to refuse the car to any customer who fails to arrive on time with all necessary documentation and a credit card with enough available funds for the car’s deposit.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

Follow Us
facebook twitter googleplus
Subscribe for exclusive rental offers